Golden Krust Caribbean Restaurant in Jersey City

I rarely leave negative reviews, but this experience was disappointing enough that I felt it was worth mentioning. I spent about $17 on a small plate of food, and while the food itself was fine, the customer service was not. The young woman taking orders never greeted me when I walked in, barely acknowledged me during the transaction, and when she handed me my order there wasn’t even a simple “thank you.” The entire interaction came across as though she didn’t want to be there, and her attitude made me feel like I was inconveniencing her. The food at Golden Krust isn’t cheap, and customers work hard for their money. A basic level of professionalism and common courtesy—a hello, eye contact, or a thank you—should be expected. What’s surprising is that this isn’t the standard I’ve experienced here before. The manager with the glasses is usually friendly, professional, and runs the place well. That’s why this visit stood out so much. I hope management addresses this, because good customer service is just as important as good food.

DELICIOUS. Oxtail, Rasta Pasta, Mac and cheese. It was so good I had to call and thank them. And the presentation. If you’re looking for delicious Jamaican food, order from them. It was so good I wanted to eat it and save it too. Ah man. So so good. 20/10 HIGHLY RECOMMENDED.

I love you, Chicken roti But today I had Lisa and she was so stingy with the food never have I went to this restaurant and every bite was literally bones. I called her and asked her what she’s taking a food home to her family The Way she the ends of the pot I watch her make the order before me. She’s packed all that rice on that plate and gave them one corner of meat. I asked her was she taking his food home to her family she said maybe I believe her so if I see Lisa at the counter, I will walk right back out the door